Seller Guidelines

These Seller Guidelines establish best practices for all sellers using Johar Mandi.

Accurate Listings

Sellers must:

• Provide truthful descriptions.

• Disclose defects and damage.

• Use authentic photographs.

• Accurately identify product specifications.

Fair Pricing

Sellers should avoid:

• Artificial price manipulation

• Bait-and-switch tactics

• Hidden charges

Communication Standards

Sellers must communicate professionally and respectfully with buyers.

Harassment, abusive language, discrimination, and threats are strictly prohibited.

Delivery Obligations

Where delivery is offered, sellers should:

• Ship within promised timelines

• Provide tracking information where available

• Package items securely

Product Authenticity

Sellers are responsible for ensuring:

• Ownership of listed items

• Authenticity of branded goods

• Legal authority to sell products

Customer Service

Sellers are encouraged to:

• Respond promptly

• Resolve disputes reasonably

• Honor commitments made in listings

Consequences of Violations

Failure to comply may result in:

• Listing removal

• Reduced visibility

• Temporary suspension

• Permanent account termination